Frequently Asked Questions
ARMPITS - WHAT TO EXPECT?
Switching from an antiperspirant to a natural deodorant may not be (for some) what you expected. The transition period may take a couple of weeks. You may experience a little more sweat and smell than usual, no worries, that is your body just detoxing from all the chemicals you have been using. Your pores will start to unplug as your body starts to eliminate all the buildup and bacteria currently there. Do your armpits a favour and reapply as often as needed during this stage. Be patient, it will be worth it, your pits will thank you for it.
HOW MUCH CREAM DEODORANT DO I NEED?
You only need a pea-sized amount. Rub all over your entire armpit area for all day effectiveness. Do not apply on broken skin. For external use only.
RETURNS AND EXCHANGES?
We truly appreciate your business and want you to love our products as much as we do. Please contact us at firstname.lastname@example.org before returning any products. Any unopened and unused items can be returned with its original receipt for a full refund less shipping charges. Pure in Heart is not responsible for return shipping/exchange shipping charges.
INTERESTED IN CARRYING OUR PRODUCT?
Thank you for your interest in Pure in Heart! If you are interested in carrying any of our products in your business or store, we would be delighted to hear from you. Please contact us directly at email@example.com
DOES PURE IN HEART USE ESSENTIAL OIL?
Absolutely yes! We do not use synthetic or chemical fragrances.
Essential oils are natural aromatic compounds found in seed, bark, leaf, rind, flower and other parts of the plant. All the essential oils that we use are grown in their native regions, without chemical pesticides and herbicides and tested for quality assurance. By incorporating essential oils into your lifestyle, you are helping to promote healthy natural solutions to your beauty care. Essential oils are very powerful, we properly dilute them so that you can enjoy using our products every day. Our products are not intended to diagnose, treat, cure or prevent any disease. Please contact your primary care physician with any health care questions regarding essential oils.
CAN I USE PURE IN HEART PRODUCTS WHILE PREGNANT OR BREASTFEEDING?
We always recommend consulting with your health care provider about products that will be used during pregnancy and breastfeeding or if you have a medical condition to ensure they are safe to use.
COULD I HAVE A REACTION TO ANY OF THE PRODUCTS?
As with any product, you may react if you have an allergy to a specific ingredient. We recommend you review our outlined ingredient listings for each product you wish to purchase and use. Do not use on broken skin. If irritation develops, limit use, alternate with another product or discontinue use. All of our products are intended for external use only.
WHERE SHOULD I KEEP MY PURE IN HEART PRODUCTS?
Pure in Hearts products should be kept at room temperature. We do recommend keeping them away from extreme heat or exposed to UV rays. They may become a little harder or softer to the touch depending on room temperature, either way they still work wonderfully!
WILL PURE IN HEART HAVE MORE AMAZING SKIN CARE PRODUCTS?
Yes we will! We love what we do and are always finding new ways to give you healthier and effective alternatives to use in your beauty regime. As we are always making improvements, we can change, modify or discontinue any of our products at any time. We encourage you to sign up to keep connected to be the first to know about our next product launch.
ARE PURE IN HEART PRODUCTS TESTED ON ANIMALS?
Our products are tested on willing human participants, never on animals. We are certified with the Leaping Bunny program as a cruelty-free company.
WHAT ARE YOUR SHIPPING TERMS?
Most orders are processed and shipped within 3-7 business days. We offer free shipping for orders over $50.00.
WHAT CHARITIES DO YOU SUPPORT?
We love giving back! We believe in the importance of improving the lives of others both locally and globally. We proudly support initiatives that focus on women, youth and care of our planet.